Bridget Frey, CTO, <a href='https://www.redfin.com/' target='_blank' style='color:blue !important'>Redfin</a>

AI-Bridging the Human Element

Bridget Frey, CTO, Redfin
Jason Maynard, VP, and GM at Zendesk Guide and Data Products

Enhancing Customer Experience through AI

Jason Maynard, VP, and GM at Zendesk Guide and Data Products
Kumar Srivastava, VP, Product and Strategy, Machine Learning, Artificial Intelligence, BNY Mellon

Identifying Technological Requirements Prior to AI Implementation

Kumar Srivastava, VP, Product and Strategy, Machine Learning, Artificial Intelligence, BNY Mellon
Natalie Monbiot, SVP/ Futures, Starcom USA

Emotion AI: The Heart of Marketing Innovation

Natalie Monbiot, SVP/ Futures, Starcom USA
Vishwa Kolla, AVP, Head of Advanced Analytics, John Hancock Insurance

Embedding AI in everything. Why we can't do without it now.

Vishwa Kolla, AVP, Head of Advanced Analytics, John Hancock Insurance
Chris Lord, Global Head - DigiCX; Growth, Strategy and Marketing

Integrating Bots and Brains for an Optimized Customer Experience

Chris Lord, Global Head - DigiCX; Growth, Strategy and Marketing
Chitralekha Das, AI Enthusiast, Senior Program/Project manager, Intralinks

Artificial Intelligence and its Customer Value

Chitralekha Das, AI Enthusiast, Senior Program/Project manager, Intralinks
Marc Andrews, VP Watson Financial Services Solutions, IBM [NYSE: IBM]

How Analytics and AI Will Reshape the Future of Banking

Marc Andrews, VP Watson Financial Services Solutions, IBM [NYSE: IBM]
Kevin Yamazaki, CEO, Sidebench

Reconciling the AI-human conflict with the centaur model

Kevin Yamazaki, CEO, Sidebench
Scott Horn, CMO, [24]7

Truly Autonomous AI Not Practical for Most Businesses

Scott Horn, CMO, [24]7
Chris Miller, Chief Technology & Innovation Officer, Avanade

AI: What it Can Bring and How to Prepare for the Future

Chris Miller, Chief Technology & Innovation Officer, Avanade
Kali Durgampudi, VP of Innovation, Mobile Architecture, R&D, Healthcare Solutions, Nuance Communications

Machine Learning and Artificial Intelligence: Revolutionizing the Physician/Patient Relationship

Kali Durgampudi, VP of Innovation, Mobile Architecture, R&D, Healthcare Solutions, Nuance Communications
Nigel Duffy, Global Innovation AI Leader, Ernst & Young LLP

AI: Accelerating Decision-Making

Nigel Duffy, Global Innovation AI Leader, Ernst & Young LLP