Without requiring user training or programming knowledge, organizations of all sizes can quickly install and use Expertise Capture. As the solution easily interfaces to major SaaS platforms such as SAP, Sage Intacct, Salesforce, and NetSuite, it learns customer-specific employee actions relevant to tasks such as purchase order or invoice processing and retains the information. “This feature helps in the seamless retention of the employee’s knowledge to the business when he or she leaves the organization or retires,” adds Joe.
Expertise Capture seamlessly captures the complete details of the worker’s activities around specific work items with the output being a custom work heuristic. WorkDone completes the process lifecycle as it further executes back office activities such as invoice, purchase order and shipping order processing through the system-generated agents (virtual processors).
While Expertise Capture gathers work heuristics and replaces the human element in tedious and rules-based tasks, the firm has delivered maximum results through its solution.
its attempt to create similar success stories, the company focuses its efforts on enhancing its solutions through numerous measures. The firm has planned to introduce natural language processing functionality to facilitate communication between agents and employees and ease the training process of the human workforce. Besides, WorkDone will soon introduce Hacker Mode, which will help businesses to automatically and repeatedly test boundary conditions in their software. This capability will allow any software developer to easily reach a comfort level around security before releasing to the public.
WorkDone provides digital workforce and corporate memory tech to solve the age old problem of knowledge walking out the door when workers retire or change jobs
The Beverly Hills, CA-based firm is connected to the network of ERP solution distributors and will launch its solution for more enterprises. With a strong belief in sustainable and ethical AI, the company aims to move the world into the post- AI era where the human workforce is supported in proactively reinventing itself and its future in a way that is most meaningful for them. The leadership of the company looks forward to setting their footprint in the global market rapidly.