Dr. Walid El Abed, founder and CEO of Global Data Excellence, simplifies this conundrum with a simple analogy. “We have waves, tsunamis really, of data hitting businesses and corporate transactions while the relevant regulatory complexities weigh enterprise down. As a result, it is important to promote to individuals and businesses to govern business interactions by their intrinsic value, in a multi-lingual fashion.”
Dr. Walid’s words point to the complexities associated with employing conventional artificial intelligence technologies that could turn out to be both an expensive endeavor and have a detrimental effect on business longevity. For example, most artificial intelligence technologies utilize previously obtained data to make linear predictions of the future. They are often connected to disparate sources of information that are siloed or compartmentalized within different business verticals/systems within an organization. This lack of synchronization prevents applications from interacting with one another, hindering deducing informed decisions.
“In simple terms, the procurement department would not be able to talk to the sales department, or the production unit or the HR team and so forth,” adds Dr. Walid. “And, if the business has an international footprint, requiring the smooth cooperation for broader enterprise functions, governing the overall business becomes increasingly complex.
Having observed this disconnect within business functions, Dr. Walid’s company—Global Data Excellence—proposed the idea of a collective intelligence powered by AI, which ties together the intrinsic value of human knowledge, economic feasibility, and rules/regulations that serve as the underlying foundation to AI.
A BRIDGE BETWEEN HUMAN AND MACHINE INTERACTION
These three entities form a collective intelligence that converse with one another through different linguistic frameworks. While the people overseeing business functions relay information through natural human language, the rules governing the same business and the machines performing discrete enterprise functions abide by different linguistic standards. Global Data Excellence sits at the epicenter of these interactions, allowing decision-makers to streamline each business function contextually through a ‘value-driven cooperation’ among all the entities as mentioned above.
Such an artificial intelligence framework plays by the rules of the game through regulatory compliance and enables the harmonization of all business-critical functions within an organization.
Our system, at its heart, behaves like a data scientist and a governor of information that upholds accountability, traceability, and semantic value of data
The company’s Data Excellence Management System (DEMS) serves as an integrated, multi-lingual solution that utilizes contextual intelligence to empower organizations in automating data governance functions. It maximizes business value while minimizing operational costs. It also functions as the ideal companion for business managers aspiring to drive business efficiencies, with an emphasis on accuracy. By minimizing the complexity associated with rules and the huge data set that is to be processed, DEMS optimizes a variety of interactions within a business. Through its contextual intelligence, DEMS standardizes rules, simplifies value generation, and smoothen data sharing functions. DEMS also serves as an artificial intelligence platform for global governance and crisis management, regardless of the size or maturity of your organization.
“Our system, at its heart, behaves like a data scientist and a governor of information that upholds accountability, traceability, and the semantic value of data,” explains Dr. Walid.
Such an architecture ensures that solution functions more like an understanding machine than a statistical one, which can be taught different knowledge-oriented skills and languages. The system could easily comprehend, for example, who a citizen is and what a state is, while also understanding procurement, logistics, or supply chain functions; such modules can be embedded into the knowledge based on the AI framework to generate thereby its connected comprehension of all systems within an organization. Collectively, all these functions will also allow the system to understand structured databases, the sense of information stored or fed into the DEMS systems, the semantics associated with the data set, and the humanistic value behind the same, to ultimately form the collective intelligence that proactively responds to humans in their vocabulary.
THE DEMS CONTEXTUAL UNIVERSE
On the regulatory side of the spectrum, the collective intelligence garnered by the DEMS respects compliance guidelines such as GDPR, the ownership of data, and the governance of information within an organization. “Understanding the rules and regulations governing AI and information, our DEMS solution creates a contextual universe for each community or ecosystem of solutions to co-exist and cooperate with one another in complete harmony,” explains Dr. Walid.
One of the key functions actualized by DEMS is the multi-lingual, contextual glossary, generated in verbatim without human intervention, along with a knowledge graph pertaining to databases in consideration. This first-of-its-kind data excellence framework then develops a ‘controlled language’ that allows decision-makers to define the business rules that both humans and machines would easily understand.
Secondly, the solution develops an augmented intelligence, which combines the intelligence used by the machine with the inputs provided by humans to achieve specific objectives. Such an approach to solving a problem contextualizes the results achieved through this AI framework. “If you are the procurement manager, you will not see the world the same way as that of a financial manager. But thanks to our polarization technique, the intelligence required by the procurement manager is contextualized to their specific needs,” explains Dr. Walid. Ultimately, the solution also enables such departmental decision-makers to navigate toward a defined goal or future and achieve discrete targets for organizational growth.
Dr. Walid compares this function to real-time GPS mapping solutions: once the user specifies the destination, the solution would guide them toward that location through the shortest and most efficient route possible while avoiding any obstacles that might hinder the journey. A completely adaptable, community driven solution such as this showcases the promise of serving as an alternative to intelligent business platforms such as Amazon, Alibaba, or even Google in certain use cases. From a business perspective, a decision-maker can achieve greater mastery over their finances and obtain a value-driven overview of monetary transactions.
Global Data Excellence has documented numerous collaborations depicting significant returns on investment (ROIs) among its clients. A petroleum and energy company, for example, was able to realize a gain of 1 billion Euros and cut down the costs associated with the investment by 50 per cent. In another implementation, a banking firm avoided corruption and circumvent regulatory penalties, which would have seen them fined 500 billion Euros. This result was achieved in just seven days, validating Global Data Excellence’s ability to generate a rapid return on investments since the first day of implementation. In the supply chain and logistics sector, a GDE client was able to govern their entire supply chain footprint and anticipate and plan for three months ahead in terms of operational prerequisites. Dr. Walid says that the logistics client can now predict any risks or concern three months in advance and eliminate any damage to their business functions. Numerous other implementations, collaborations, and engagements with clients around the globe validate Global Data Excellence’s credibility in delivering value to businesses instantaneously through its collective intelligence framework.
PREDICTING THE FUTURE
In tandem with the inherent synergy between intelligence and semantics, these capabilities grant businesses insights into the near future. Through collective intelligence, companies can leverage these actionable insights to enhance their decision-making abilities. In the current day and age, these decision-making skills are the lifeblood of business infrastructures, without which, organizations can crumble when faced with adversity. Dr. Walid encapsulates the need for such skills through yet another analogy: “In the enterprise world, today, even real-time decision-making abilities are not enough. Because that is the nature of the data tsunamis that could hit these organizations. Therefore, predicting any adversity well in advance is critical. And more importantly, the value for business lies outside the organization and in the hands of the end customers. As a result, providing them the value they seek is more of a social responsibility for businesses,” he adds. “Through our DEMS and collective intelligence framework, we provide our clients all of the prerequisites they would need to achieve these objectives.”